At Bibi’s Pantry, we take pride in delivering our gourmet foods with care to ensure freshness and quality. Please review our shipping details below.


Processing Time

  • Orders are typically processed within 1–2 business days (excluding weekends and holidays).

  • During peak seasons, processing may take slightly longer, but we always strive to ship your order as quickly as possible.


Shipping Methods & Delivery

  • Domestic Shipping (USA): We offer standard and expedited options at checkout.

  • Perishable Products (e.g., caviar): Shipped with temperature-controlled packaging and expedited delivery to ensure freshness.

  • International Shipping: Available to select countries. Delivery times vary depending on customs and local regulations. Customers are responsible for confirming that food imports are permitted in their country.

  • We work with trusted dropshipping partners to fulfill certain products. This means items in your order may arrive separately and on different days, depending on product availability and shipping locations.

  • Once your order ships, you will receive a confirmation email with tracking information.


Shipping Restrictions

  • We cannot deliver perishable items to P.O. Boxes or APO/FPO addresses.

  • Customers are responsible for providing accurate shipping details. We are not liable for delays or losses due to incorrect addresses.


Delivery Times

  • Standard Shipping: 3–7 business days (within the U.S.).

  • Expedited Shipping: 1–3 business days (where available).

  • International Orders: Typically 7–14 business days, depending on customs clearance.

  • Dropshipped Items: Delivery times may vary depending on the partner’s processing and shipping schedule.


Shipping Costs

  • Shipping costs are calculated at checkout based on weight, destination, and delivery speed.

  • From time to time, we may offer free shipping promotions — see site banners for current offers.


Damaged or Lost Packages

If your package arrives damaged, spoiled, or is lost in transit, please contact us within 48 hours at:

📧 Info@BiBisPantry.com
📞 +1 720 828 1924

We will review your case and work toward a suitable resolution, which may include a replacement or refund.

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